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Service 04 / 05

Blade
CRM.

Customer records, incoming requests, quotes and follow-ups on a single screen. It's our own product, so we shape it to the way you work.

  • Contacts
  • Pipeline
  • Tasks
  • Reminders
Request a demo
What you get

Clear
scope.

  1. 01

    Customer and request records

    Every customer and every request in one record, with the full conversation attached.

  2. 02

    Quotes and follow-up

    Every step from quote to close is visible; nothing gets lost in between.

  3. 03

    Reminders

    Calls, appointments and follow-ups are reminded automatically.

  4. 04

    Reporting

    How many requests came from which channel and how many turned into sales, at a glance.

  5. 05

    User permissions

    Who sees what and who can change what, set up for your team.

Product tour

One screen,
the whole customer.

Request a demo
01 / 05

Customer and request records

Every customer and every request in one record, with the full conversation attached.

Illustrative screens.

How It Works

The Response Engine.

  1. Whatever the channel, the assistant replies within seconds, day or night.

  2. Bookings, prices, quotes, order status. Anything it can't answer goes to your team.

  3. Contact, request and next step are written to Blade CRM automatically.

  4. Reminders go out, bookings get confirmed and the right person is notified.

Response Platform

Control Layer
Message Flow
Control LayerUnified Message FlowPhone calls, WhatsApp and Instagram DMs arrive as one stream, whichever channel the customer picks.ChannelsWhatsApp / VoiceUnderstands natural Turkish, answers from your business knowledge and speaks on the phone.AI AssistantLLM / SpeechClassifies each request (booking, price, quote, order) and decides what handles it next.Intent EngineNLU / RoutingStores the contact, the request and the next step, with the full conversation attached.Blade CRMRecordsGets notified when a human is needed. Hot leads and edge cases land with the right person.Your TeamAlerts / APIPrices, hours, policies and product details: the single source the assistant answers from.Knowledge BaseFAQ / PricingConnects calendars, order systems and existing software, so things actually get done.IntegrationsAPI / Webhook
AI AssistantLLM / Speech

Understands natural Turkish, answers from your business knowledge and speaks on the phone.

How we engage
First call
30–45 min
Free, no commitment
Proposal
In writing
Scope, timeline and price in one document
Delivery
In pieces
A working version every week
After launch
Maintenance
Updates and support continue
FAQ

Common
questions.

Is Blade CRM an off-the-shelf package?

It's our own product, so we shape it to the way you work.

Who sees what in the team?

Permissions are set up for your team: who sees what and who can change what.

Does it work with the AI assistant?

Yes. Every conversation the assistant has is recorded in Blade CRM with the contact, the request and the next step.

What reports do I get?

How many requests came from which channel and how many turned into sales, at a glance.

Can I see a demo?

Yes. Choose Blade CRM in the contact form and we'll walk you through it.

Next service
05AI AssistantVoice & Chat Agents